Responsible Gaming

Introduction

At Self Serve Garage, we believe that online pokies and gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gaming involves risk, and there is no guaranteed way to win. We encourage all players to gamble responsibly and within their means.

Set a budget you can afford to lose, treat any winnings as a bonus, and never chase losses. Remember: the odds always favour the house.

Age Verification

You must be 18 years of age or older to participate in online gaming in Australia. We are committed to preventing underage gambling and take age verification seriously. If you are under 18, please do not use our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, seek help immediately:

• Spending more time or money on gambling than intended
• Feeling the need to gamble with larger amounts to achieve the same excitement
• Repeatedly trying and failing to reduce or stop gambling
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount spent
• Gambling to escape stress, anxiety, or negative emotions
• Neglecting work, study, family, or relationships due to gambling
• Borrowing money or using credit to fund gambling
• Experiencing mood swings or irritability when unable to gamble
• Feeling anxious or depressed outside of gambling sessions

Self-Help Tools

Most online gaming platforms offer built-in tools to help you maintain control. These include:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Cap the amount you are willing to lose over a set timeframe
• Reality Checks: Receive automatic reminders about how long you have been playing and how much you have spent
• Session Time Limits: Set a maximum duration for each gaming session
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
• Account Closure: Close your account if you need to take a break

We encourage you to use these tools proactively to maintain control over your gambling habits.

Support Organisations in Australia

If you or someone you know is struggling with problem gambling, please reach out to one of these trusted Australian organisations:

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free counselling, support, and resources available 24/7
• Gamblers Anonymous Australia
  Free peer support meetings throughout Australia
• Lifeline Australia
  Phone: 13 11 14
  Available 24 hours a day, 7 days a week for crisis support
• Beyond Blue
  Phone: 1300 224 636
  Support for mental health and wellbeing

International Support Services

• GamCare (UK)
  Website: www.gamcare.org.uk
• GamStop (UK Self-Exclusion)
  Website: www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org

Take Action Today

If you have a problem with gambling, please seek help immediately. Problem gambling is a recognised condition that can be treated with professional support. There is no shame in reaching out—help is available and recovery is possible.

Contact Gambling Help Online or call Lifeline on 13 11 14 today. You are not alone.

Last Updated: 2026